Following recent events, Thurrock CVS and the Charity Commission would like to remind ALL trustees to take safeguarding extremely seriously. Safeguarding should be a key governance priority for all charities, not just those working with groups traditionally considered at risk.

The Charity Commission has four clear expectations of trustees:

  • Provide a safe and trusted environment. Safeguarding involves a duty of care to everyone who comes into contact with your charity, not just vulnerable beneficiaries like children and young people.
  • Set an organisational culture that prioritises safeguarding, so it is safe for people to report incidents and concerns in the knowledge they will be dealt with appropriately.
  • Have adequate safeguarding policies, procedures and measures to protect people and make sure these are made public, reviewed regularly and kept up to date.
  • Handle incidents as they arise. Report them to the relevant authorities including the police and the Charity Commission. Learn from these mistakes and put in place the relevant mechanisms to stop them happening again.

As your regulator, the Charity Commission expect charities to meet these expectations.

Our advice is that you should now:

  • Undertake a thorough review of your charity’s safeguarding governance and management arrangements and performance if you haven’t done so within the last 12 months.
  • Contact the Commission about any safeguarding issues, or serious safeguarding incidents, complaints or allegations which have not previously been disclosed to the charity regulator.

The Charity Commission regulatory role is to ensure charities comply with their legal duties, manage any incidents responsibly and take prompt steps to protect the people affected by it. We cannot look after the safety of your people for you and we do not investigate individual incidents for you.

Find more information about what and how to report to the regulator. More information about safeguarding responsibilities for trustees, and the role of the Charity Commission and other regulators, is below:

Safeguarding is a key governance priority for all charities, regulator reminds trustees

Regulatory alert to charities - safeguarding,

Strategy for dealing with safeguarding issues in charities

Safeguarding locally.

Thurrock has both an Adults and Children’s Safeguarding Board.

Recognising abuse

Abuse is a crime!

Abuse is any act or neglect that harms another person. It can also be something that happens just once or something repeated many times

It is also abuse if it is:

  • done intentionally to cause harm, or
  • done accidentally through a lack of understanding

Different types of abuse

The different types of abuse include:

  • physical abuse such as, hitting, slapping, punching, injury inflicted deliberately or through lack of care
  • neglect such as, failing to meet a vulnerable persons basic needs which causes serious harm to their
  • emotional abuse such as, verbal abuse, threats or intimidation, isolation, persistent emotional ill treatment
  • sexual abuse such as, the direct or indirect involvement in sexual activity without consent or with pressured or induced consent
  • financial abuse such as, theft, fraud, exploitation, pressure in connection with wills or inheritance or financial transactions
  • discriminatory abuse such as racist or sexist remarks or comments, or actions deliberately targeted because of a persons impairment, disability, age, illness or sexual orientation
  • institutional abuse is the ongoing failure of an organisation which negatively affects the quality of care given

Vulnerable adults

Everyone has the right to live without fear of being abused and with their rights and choices respected.

A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, protect themselves from harm or prevent themselves from being exploited.

Adults can be vulnerable because they:

  • have a mental health problem or mental illness, including dementia
  • have a physical disability
  • have a sensory impairment
  • have a learning disability
  • are old and frail
  • are experiencing a temporary illness

A vulnerable adult may find it hard to make their wishes and feelings known. This can make them vulnerable to abuse. It may also mean that they are not able to make their own decisions or choices.

If you suspect a crime has been committed you should call the police.

Reporting concerns

If you are concerned about someone’s safety you should call the police if it is an emergency. If it is serious and the person need medical attention, call an ambulance or a doctor.

You can report other concerns through these organisations:

Health professionals and providers

Health professionals or providers can report abuse by using this form:

Report adult abuse

Thurrock Safeguarding Adults team

[email protected]

For further information visit

Worried about a child?

Contact the Multi Agency Safeguarding Hub (MASH)

You can phone, or write.

if you believe it is urgent ring immediately:

Thurrock MASH 
Civic Offices

New Road, Grays,


RM17 6SL

01375 652802


Essex Police and Southend, Essex and Thurrock Children’s Services have jointly published a Police Protection Protocol.

The guidance outlines appropriate use of this emergency power, including:

  • The threshold for using Police Protection Powers
  • The role of the designated officer
  • Key circumstances in which police protection is most often used in Essex
  • Expectations of police and social care where Police Protection has been taken

To view the protocol click here or go to the SET Procedures page

 SET Procedures - Updated MAY 2017

The revised guidance reflects the new definition and guidance for CSE that was agreed and published by the national government earlier in 2017.

It also outlines the new CSE Risk and Vulnerabilities Assessment, which is available within the SET (Southend, Essex & Thurrock) CSE Toolbox. This has been developed to help professionals in all agencies, who have a concern about a child or young person, to assess what level of risk they may be at.